<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: PRTG Status—System Status
To view the status of your PRTG installation, select Setup | PRTG Status from main menu. Click on the tabs to change the different settings.
PRTG Status Tabs
You can view the following aspects of the PRTG status:
Click on the System Status tab to view relevant system information you may need for debugging or when the support team asks you to provide system information in order to support you with PRTG.
Software Version and Server Information |
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PRTG Version |
Shows the exact version of the build your PRTG installation is currently running on. |
Auto-Update Status |
Shows the latest auto-update message available from Software Auto-Update. For example, the message will indicate any PRTG updates ready to be installed. |
Operating System |
Shows the exact Windows version build and service packs, the number and kind of CPUs, and the computer name, of the system the PRTG core server is installed on. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. Note: When running PRTG on virtual systems, not all of the mentioned values may be available. |
Server Time |
Shows the date and time of the system the PRTG core server is installed on. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Server CPU Load |
Shows the current CPU load of the system the PRTG core server is installed on. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Username |
Shows the username of the PRTG user you're currently logged in as. |
Browser |
Shows the name and user agent string of the browser you're currently viewing this page with. |
Licensing |
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Licensee |
Shows the Name of the license you're using for this installation of PRTG. Licensee (name) and license key together build your license information. |
Key |
Shows the beginning and the end of the license key you're using for this installation of PRTG. Licensee (name) and license key together build your license information. |
Edition |
Shows the PRTG edition you're using for this installation of PRTG. This determines how many sensors you can use in your monitoring (see below). |
Activation Status |
Shows the activation status of this installation of PRTG. Usually, activation is done automatically on first start-up. Only if PRTG cannot connect directly to the internet, a manual activation is necessary. For details, please see Activate the Product. |
Software Maintenance |
Shows the days remaining for your active maintenance contract. You can buy maintenance for each PRTG license. With an active maintenance contract you may download any available updates and use our premium email support, without additional costs. |
Number of Sensors |
Shows the number of sensors you can use in your monitoring, with your current edition of PRTG (see above). If you reach the limit, each new sensor that you create will be set to a Pause status automatically. In order to upgrade your license right now, click on the Need more sensors? Click here to upgrade! button to visit our web shop. Editions that allow an unlimited number of sensors do not restrict the number of possible sensors by license, so you can create sensors until the performance limit is reached. This means you can use about 20,000 sensors per core server (depending on your system's performance, sensor types, and scanning intervals); for details, see system requirements linked in the More section below. |
System Startup Log |
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Shows the log information created during the last startup of the PRTG core server. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Cluster Status |
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This box is only visible if you're running a PRTG cluster. This section lists all cluster nodes configured in your monitoring. |
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Node [Number] |
Shows the name of the cluster node as well as the node type (primary/secondary node) and status (current master/failover node). Additionally, all connections from this node to the other cluster nodes are shown, as illustrated on the PRTG Status—Cluster Status page. |
Local Status |
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This box is only visible if you're running a PRTG cluster. This section lists information about the cluster node you're currently logged in to. |
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Server State Cluster Messages |
Shows internal summary information about the current node and the communication between the nodes. You might be asked about this by Paessler's technical support staff. |
Cluster Connections |
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This box is only visible if you're running a PRTG cluster. This section lists information about the connections between the different cluster nodes. |
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State of Local Node |
Shows Treeversion and size of the Server Volume, both internal system information. |
State of Cluster Members |
For each cluster node, the name and IP address is shown, as well as a state CRC code, the time stamp of the last "keep alive" signal sent, the current size of the buffer, and the remote IP. |
Message State of Cluster Members |
For each cluster node, the name, IP address, and unique identifier is shown, as well as the connection state, and statistic information about the cluster message system which is used for the communication between the different nodes. |
Auto-Discovery Tasks |
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Currently Running |
Shows the number of auto-discovery tasks that are currently running. A high number of auto-discovery tasks can negatively influence system performance. |
Background Tasks |
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Historic Data |
Shows if PRTG is re-calculating the historic data cache in the background. If so, you will see the tasks to do until done. Usually, this calculation is done after every core server restart. |
Toplist Buffer |
When using xFlow or Packet Sniffer sensors, PRTG stores Toplist data. The data stream received is buffered and written to the data directory of the core system. Depending on the number and size of the data stream as well as the hard disk and system performance of the core system, the buffer size can rise. When reaching a buffer size of 500, Toplist data is dropped which can lead to incorrect Toplist values for the sensors. |
Toplist Upgrade |
If you recently updated from an older PRTG version (7 or 8), Toplist data needs to run through a one-time conversion process. While conversion is running you may experience a considerably slow monitoring system. Usually, you will see n/a here. |
Similar Sensors Analysis |
Shows current status and the selected setting for the analysis depth of the Similar Sensors analysis. |
Database Objects |
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Shows statistic information about your monitoring configuration. This information might be necessary when contacting Paessler's technical support staff. |
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Probes |
Shows the total number of probes configured. |
Groups |
Shows the total number of groups in your configuration. |
Devices |
Shows the total number of devices in your configuration. |
Sensors |
Shows the total number of sensors in your configuration. |
User Groups |
Shows the total number of user groups in your configuration. |
Users |
Shows the total number of users configured. |
Notifications |
Shows the total number of notifications configured. |
Schedules |
Shows the total number of schedules configured. |
Maps |
Shows the total number of created maps in your installation. |
Libraries |
Shows the total number of created libraries in your installation. |
Reports |
Shows the total number of reports in your installation. |
Requests/Second |
Shows a value calculated from the total number of sensors and the average scanning interval configured. This number indicates how many monitoring requests per second are sent from the probe(s) to the devices in your network. There are no general guidelines what is a "good" value here. This depends on the sensor types used as well as on your system's performance. |
Sensors |
Shows a list with numbers and types of sensors used in your configuration. Note: In the list, internal short names are used for sensor types instead of the official designations. |
Sensors by Performance Impact |
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Shows all sensor types used in your configuration ordered by performance impact (from very low to very high). If your PRTG system is very slow, you can see which sensors might cause this issue. Please consider the recommended number of sensors in the respective manual sections for sensors with high and very high performance impact. Note: In the list, internal short names are used for sensor types instead of the official designations. |
Sensors by Interval |
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Shows all sensor types used in your configuration ordered by scanning interval. Please choose reasonable scanning intervals for sensors which can affect the system performance. See the respective manual sections for sensors for more information. Note: In the list, internal short names are used for sensor types instead of the official designations. |
Probes |
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This section lists all probes configured in your monitoring. If there are no remote probes configured, only the "Local probe" appears in the list, which runs mandatorily on the PRTG core server. Note: If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. Remote probes (if any) will only be shown when you're logged in to the primary master node. When logged in to a failover node, the cluster probe running on this node will appear as "Local probe". |
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Probe [#Number] "[Name]" |
Information about the connection status is shown. If the probe is currently connected, the field shows the source IP address and port number used by the probe. For the "Local probe", the IP will always be IP 127.0.0.1. You will also see information about the date when the last data packet was received from the probe. If you want to restart a single probe, please go to the Administrative Tools Settings. |
System Settings |
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Web Server URL |
Shows the URL to access the PRTG web interface. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Web Server IPs |
Shows all IP addresses the PRTG web server is running at. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Web Server Ports |
Shows the port the PRTG web server is running at. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Web Server Port Usage |
Shows the number of ports used by the PRTG web server. |
Incoming Probe Connection Binding |
Shows a combination of the two values below. |
Incoming Probe Connection IPs |
Shows a list of all IP addresses on which your current PRTG installation listens to incoming remote probe connections. This is the same information as shown in the System Administration—Core & Probes settings. 0.0.0.0 means that the core server listens on all local network adapter IPs. |
Incoming Probe Connection Port |
Shows the port number on which your current PRTG installation listens to incoming remote probe connections. This is the same information as shown in the System Administration—Core & Probes settings. Default port is 23560. |
Probe Allow IPs |
Shows all source IP addresses that will be accepted by the core server for incoming remote probe connections. This is the same information as shown in the System Administration—Core & Probes settings and can be changed there. any means that all remote probe connections are accepted, regardless of the IP address of the remote probe system. |
Probe Deny IPs |
Shows all source IP addresses that will be denied by the core server for incoming remote probe connections. This is the same information as shown in the System Administration—Core & Probes settings and can be changed there. Denied IPs are superior to allowed IPs. If this field is empty, there are no denied IPs. Note: PRTG automatically adds the IP address of a remote probe system to this list when you delete a remote probe from your device tree. |
DataPath |
Shows the path where PRTG stores its configuration, monitoring database, etc. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. In order to change this setting, please open the PRTG Administrator on the system of the PRTG core server (or of the respective cluster node, if applicable). |
Web Server Activity |
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Shows statistic information about the web server since last startup. All values are reset when the core server is restarted. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
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Time Since Startup |
Shows the time that has passed since the PRTG web server was started. |
Page Views |
Shows the total number of page views on this core server. |
Geo Maps |
Shows the total number of geo maps shown on this core server. |
HTTP Requests |
Shows the total number of HTTP requests to this core server. |
HTTP Requests > 500/1000/5000 ms |
Shows for how many (percent) of the HTTP requests above the page delivery took longer than 500, 1,000, or 5,000 milliseconds. |
Slow Request Ratio |
Shows a calculated number of the HTTP request values above. The lower this number, the faster is your installation's web interface. |
Synchronization |
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The core server holds the configuration of the entire monitoring and deploys it to the probes. This section shows statistic information about the synchronization of the core server with the local probe and all connected remote probes (if any), since last startup of the core server. All values shown here are reset when the core server is restarted. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. Note: Only when logged in to the primary master node you will see synchronization data for remote probe connections. |
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Last Synchronization with a Probe |
Shows the time stamp of the last probe synchronization, and if there is still something to do. |
Probe/Core Message Count |
Shows the total number of messages sent between core and probe(s), as well as a calculated message speed value. |
Raw Buffer Count |
Shows the number of raw buffers and a corresponding status indicator. |
Sync Cycle Speed |
Shows the time necessary for a full synchronization, as well as an evaluation comment of this time (usually, this will be "OK"). |
Configuration Requests Sent |
Shows the total number of configuration requests and the requests that still have to be sent. |
Configuration Requests Deleted |
Internal debug information. Usually, this value will be 0. |
Configuration Requests With Response |
Internal debug information. Usually, this value will be 0. |
System Warnings |
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If there are any warnings they will be shown here. Usually "None" will be shown here. |
Core System Memory |
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Shows machine-oriented information regarding the memory usage of the core server system. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Thread Information |
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Shows machine-oriented information regarding the threads running on the core server system. If you're running a PRTG cluster, this will show information for the system of the cluster node you're currently logged in to. |
Paessler Website: Detailed System Requirements for PRTG Network Monitor
Knowledge Base: How can I speed up PRTG—especially for large installations?
There are some settings that you have to make in the PRTG Administration Tool, available as native Windows application. For more details, please see sections: |
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Keywords: Cluster,Cluster Maintenance Mode,Cluster Status,Maintenance Mode,System,System Status